Blog Post

How is your property performing

January 25, 2016
Do you know, at a glance, how your property is performing?

Are tenants paying their rent online?
What is your average turnover time?
Are tenants signing their lease online and depositing money in your account before they even move in?
How many maintenance requests are being ignored because of lack of accountability?

If you can’t answer these questions, then how well are your properties really performing and being managing? Drexel Properties continues to implement cost effective digital solutions that are streamlining our property management and allowing us to focus on customer service and increasing revenue. We are improving cash management by having our tenants sign leases and pay rent online through our tenant portal. Better than ever in the past, we have a clear handle on turnover — shortening the time and reducing the effort to ready apartments for new renters. In this digital age, encouraging tenants to submit maintenance requests online streamlines the work order process and promotes accountability among our maintenance staff and vendors. As a result of these efficiencies, we are finding new ways to generate additional revenue. And best of all, our tenants are happier than ever.

Take a look at the performance of this 180 unit portfolio! 73% of our payments are collected online. We have four apartments with signed leases and the first month rent paid with the money in the bank even though the move-in dates are Feb 1 and March 1. And if you were to look into the 9 delinquent tenants you would find only 2 of them owe over $100.
If you are considering outsourcing or changing your property management company, please consider Drexel Properties. Our range of services include complete property management services, leasing and rehab/development services.

Contact us at Drexel Properties or 773-667-9760

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By 1924193 February 11, 2025
2024 with Drexel Properties
December 5, 2024
President and Founder of Drexel Properties, Jeff Weinberg, shares industry insights and what sets Drexel apart.
Chicago Property Management Best Practices
By Jeff June 3, 2023
If you’re managing more than 10 units, it’s time to change how you think about leasing. Every time you allow a unit to become vacant for one month between tenants, you lose 8.3% of that unit’s potential revenue. The good news is that if you have a 10-unit property and a unit sits vacant for a month, it’s really only a 0.83% loss of revenue. However, if you turnover 4 apartments on average, letting these units sit vacant results in a 3.3% revenue loss. In real dollars, if the average rent is $1,200, you have a $4,800 loss of annual revenue. If you are looking to sell or refinance, the impact is significant. At a 6% cap rate, $4,800 of additional NOI amounts to $80,000 of value. The bottom line is that you want to avoid letting your apartment sit vacant. This means you need to know when a current tenant is moving out. You do not want to learn this just a few days before they leave. Leasing begins with renewals! Send out renewal notices early (remember in Chicago, you need to do this 120 in advance for any tenant living in their home for 3+ years). Follow up with them to sign their renewal or confirm they plan not to renew. It’s completely reasonable to expect tenants to commit to their renewal at least 30 days ahead of lease expiration. In fact, 60 days ahead is reasonable as well. Knowing a unit is coming available sets you up to get it leased. Knowing a unit is leased allows you to plan for the turnover between tenants. Knowing ahead of time when you need to prepare and clean an apartment allows you to plan and schedule resources to get the job done quickly. . You may ask, how do you manage turnover when you have tenants moving in and out on the same day, or a day apart? The answer will surprise you. Drexel Properties has been doing this for 21 years and we have learned that overwhelmingly, people are reasonable and flexible. It appears that 80% of the time one of the parties has flexibility - either the tenant moving out can do so a few days early or the one moving in has the ability to move in after the 1st. It turns out that only once in a while you need to deal with what I refer to as the “clown car move” - the move-out and move-in happen the same day. Keep in mind that leases end on the last day of the month and begin on the 1st. This means that people are homeless overnight. Of course in the real world, it doesn’t work that way. The bottom line is, having the lead time, planning ahead, and communicating often will make the transition between tenants go smoothly. If you are on the north side of Chicago and looking for better property management solutions, please contact Drexel Properties for a consultation.
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