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How Much Should You Pay For Scavenger Service?

Jeff • March 3, 2023

If you own a building with 5 or more units, you are required to have a private company haul away your garbage. There are so many companies to choose from and while they all kind of suck, there are certain things to know so that you are protected and have control of your account. If you are working with the larger national haulers such as Waste Management (now simply WM) or Republic Services, do you look at your bill every month? You should. We routinely find that for a contract that when signed, monthly service fee was $250, now 9 months later you find that the monthly charge (before added fees) is $700. Fee creep with many of these companies is unconscionable. They will always lower the fee when you call but to do so, you are required to renew your contract with them for an additional 2 to 3 years. Which leads to the next big problem, they write their contracts so that they automatically renew. When you sign a contract with these services, always insist that they DO NOT automatically renew. This will at least allow you to terminate a contract at any time (maybe with a 30 day notice). If you find fee creep, I recommend switching services. In Chicago, we find PWD and Chicago Disposal to be among the most flexible haulers to work with.


In a recent property management assignment, we found that a 42 unit building received a bill for $2,800 for one month of service. $460 of this was “extra pick up” This still left the monthly service at a staggering $2,400. Upon discussion, WM was willing to reduce the following months to $900. Both Chicago Disposal and WPD were around $500. Also the latter two services did not require a contract. The new contract will save the owner over $20,000. The bottom line, pay attention to services such as garbage hauling which if left on autopay can result in huge and unnecessary costs. 


If you are on the north side of Chicago and looking for better property management solutions, please contact Drexel Properties for a consultation.


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Chicago Property Management Best Practices
By Jeff June 3, 2023
If you’re managing more than 10 units, it’s time to change how you think about leasing. Every time you allow a unit to become vacant for one month between tenants, you lose 8.3% of that unit’s potential revenue. The good news is that if you have a 10-unit property and a unit sits vacant for a month, it’s really only a 0.83% loss of revenue. However, if you turnover 4 apartments on average, letting these units sit vacant results in a 3.3% revenue loss. In real dollars, if the average rent is $1,200, you have a $4,800 loss of annual revenue. If you are looking to sell or refinance, the impact is significant. At a 6% cap rate, $4,800 of additional NOI amounts to $80,000 of value. The bottom line is that you want to avoid letting your apartment sit vacant. This means you need to know when a current tenant is moving out. You do not want to learn this just a few days before they leave. Leasing begins with renewals! Send out renewal notices early (remember in Chicago, you need to do this 120 in advance for any tenant living in their home for 3+ years). Follow up with them to sign their renewal or confirm they plan not to renew. It’s completely reasonable to expect tenants to commit to their renewal at least 30 days ahead of lease expiration. In fact, 60 days ahead is reasonable as well. Knowing a unit is coming available sets you up to get it leased. Knowing a unit is leased allows you to plan for the turnover between tenants. Knowing ahead of time when you need to prepare and clean an apartment allows you to plan and schedule resources to get the job done quickly. . You may ask, how do you manage turnover when you have tenants moving in and out on the same day, or a day apart? The answer will surprise you. Drexel Properties has been doing this for 21 years and we have learned that overwhelmingly, people are reasonable and flexible. It appears that 80% of the time one of the parties has flexibility - either the tenant moving out can do so a few days early or the one moving in has the ability to move in after the 1st. It turns out that only once in a while you need to deal with what I refer to as the “clown car move” - the move-out and move-in happen the same day. Keep in mind that leases end on the last day of the month and begin on the 1st. This means that people are homeless overnight. Of course in the real world, it doesn’t work that way. The bottom line is, having the lead time, planning ahead, and communicating often will make the transition between tenants go smoothly. If you are on the north side of Chicago and looking for better property management solutions, please contact Drexel Properties for a consultation.
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